Corporate image, customer acquisition, customer loyalty – these Marketing Basics form the foundation of your communication.
What does your company stand for? How do you differentiate yourself? How do you present yourself as a company? Which approach is the right one today?
Over the past two decades, we have helped countless companies to achieve their targeted goals. One thing has never changed: A professional image still counts! However, one essential development must be noted: It concerns the channels your customers use today, tomorrow and in the years to come.
CI/CD:
• Logo
• Business stationary
• Key visual
• PowerPoint main template
• Graphics
• Big pictures / Offer graphics
• ...
Corporate Communication:
• Claims
• Key messages
• Content masterpiece
• ...
Digital Corporate Communication Instruments:
• Website
• Landing page
• Online magazine
• Blog
• Social media
• Newsletter
• ...
Offline Corporate Communication Instruments:
• Brochures
• Factsheets
• Reference reports
• Success stories
• Advertisements
• Posters
• Annual reports
• Issue brochures
• …
Today, marketing is more exciting, but also more complex. What are the paths and criteria that your target group relies on to make a decision? Which instruments and information are of interest to them at which point in time?
Elaborating personas, mapping the customer journey and pursuing a consistent market development: These are the key factors for a cost-efficient and success-oriented customer acquisition.
• Customer Acquisition workshop: Definition of KPIs, personas, decision criteria and customer journey
• All-line market-development concepts
• Playbook (messages, channels and instruments)
• Marketing campaigns
• Sales funnel
• Pre-sales process
• Sales process
Experts agree that it is much easier to further develop an existing customer base than to acquire new customers. Nevertheless, most companies have neither defined a customer loyalty process nor an up- and cross-selling strategy.
This is one of our strengths. We would love to work with you to develop customer loyalty measures which, in turn, become a great asset for your company.
• Customer Loyalty strategy and concept
• Cross- and upselling strategy
• Customer Loyalty processes and responsibilities
• Customer Loyalty instruments and measures
• Customer experience concept
• Customer Relationship Management (CRM)
• Customer touchpoint concept
• Monitoring und controlling
We advise, support and inspire with "success-driven marketing" in mind
We think with you, challenge you, take you further: an agency tour, an introductory meeting, a starter workshop, a fit-check – you get to decide when, where and how!
Honestly, we cannot wait to meet you and look forward to getting to know you.
Any questions?
Just click on the button.
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We advise, inspire and guide SMEs through the whole process with measurably successful marketing through the use of the best strategies and tools - because a sustainable partnership with our customers is a matter that is close to our hearts.
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Vietnam
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Hongkong
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